European ODR Platform

In case of complaint about your online purchase, you may contact us at: CustomerService@gr.maccosmetics.com. According to EU Regulation no.524/2013 on online dispute resolution for consumer disputes, you may also refer disputes through to the EU Commission’s online platform available at:
https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage

Likewise you may refer disputes related to the sale of the Product to the following Alternative Dispute Resolution entity:

The Consumer Ombudsman
Sinigoros tou Katanaloti
144 Alexandras Avenue, Athens GR – 11471
Email: grammateia@synigoroskatanaloti.gr
Website: http://www.synigoroskatanaloti.gr
Phone: (+30) 2106460862

Read the CONSUMER CODE OF CONTACT FOR E-COMMERCE [GR]