European ODR PlatformIn case of complaint about your online purchase, you may contact us at: CustomerService@gr.maccosmetics.com. According to EU Regulation no.524/2013 on online dispute resolution for consumer disputes, you may also refer disputes through to the EU Commission’s online platform available at: https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.chooseLanguage Likewise you may refer disputes related to the sale of the Product to the following Alternative Dispute Resolution entity: The Consumer Ombudsman Sinigoros tou Katanaloti 144 Alexandras Avenue, Athens GR – 11471 Email: grammateia@synigoroskatanaloti.gr Website: http://www.synigoroskatanaloti.gr Phone: (+30) 2106460862Read the CONSUMER CODE OF CONTACT FOR E-COMMERCE [GR]